Privacy Policy

Effective Date

12 May 2025

Brand & Ownership

• Brand Name: Mendora
• Owner: Jagdish Sharma
• Contact Email: contact@mendora.life

1. Overview

Welcome to Mendora, a platform offering health, wellness, and performance coaching. By accessing our services or website, you agree to be bound by these Terms of Service. Please read them carefully.

2. Services Offered

• 1-on-1 health and wellness coaching
• Group programs and virtual sessions
• Self-paced digital programs

These services are not medical advice or therapy. Please consult a medical professional for medical concerns.

3. Eligibility

• You must be 18 years or older, or have guardian consent.
• You must provide accurate, complete information during booking and registration.

4. Booking & Payment

• Sessions must be pre-booked through our website or authorized channels.
• Payment is required in full at the time of booking.
• Refunds are not provided, except in case of coach cancellation or platform error.
• You may reschedule sessions with at least 24-hour notice.

5. User Responsibilities

• You understand that results from coaching may vary.
• You will not record, copy, or share Mendora content without written permission.
• You are responsible for your physical and mental well-being during and after sessions.

6. Intellectual Property

All content, including videos, tools, guides, and branding elements, are the intellectual property of Mendora. Unauthorized use is prohibited.

7. Limitation of Liability

• Health complications
• Misuse of coaching content
• Any indirect or incidental damages

Mendora and its team are not liable for the above.

8. Dispute Resolution

This agreement is governed by the laws of India. Any legal dispute will be handled under Indian jurisdiction.

1. Information We Collect

• Personal details (name, email, phone number)
• Health or lifestyle information voluntarily shared during sessions
• Payment and billing information
• Technical data (browser type, IP address, device info)

2. Purpose of Data Collection

• Deliver coaching and digital services
• Process payments and send confirmations
• Improve the website and user experience
• Send updates, reminders, or offers (you can unsubscribe anytime)

3. Data Protection

• We use secure servers and encrypted platforms for all data handling.
• Only authorized team members can access sensitive data.
• We never sell or rent your personal data.

4. Third-Party Services

We may use trusted third-party services like:

• Payment processors (e.g., Razorpay, Stripe, PayPal)
• Session tools (e.g., Zoom, Google Meet)

These services adhere to their own privacy policies.

5. Your Rights

• Request a copy of your personal data
• Ask us to delete or update information
• Withdraw consent at any time

6. Cookies and Tracking

Mendora uses cookies for analytics and performance optimization. You may disable cookies in your browser settings.

7. International Data Use

By using Mendora's services, you consent to your data being processed and stored in India, even if accessed from other countries.

Contact Us

For questions about these terms or your privacy, contact us at:
Email: contact@mendora.life